When Michael Autry first came out to give us an estimate, he set our expectations very high. That's precisely why we chose Pacific Exteriors to replace our project. We wanted to hire a company that would never leave us stressed out, worried we’d be dissatisfied, or worst of all, unsatisfied and stuck paying for it anyway. Never a worry thanks to Steve, who was in charge of our project. Steve told us right away that he never wanted us to feel like we were being a burden by voicing any concerns or asking any questions, and boy did we put that to the test. True to his word, if I ever got on Steve's nerves (and I must have), he never let it show. He answered every question and followed through on every commitment. There were no surprises because Steve and Mike did an excellent job setting our expectations from the start. Steve was an excellent ambassador for Pacific Exteriors, and everyone involved in our project from start to finish (especially the skilled and hard-working installers) did such an excellent job that we got exactly what we'd hoped we would get: a completed job that we loved, and we never had to worry or stress that we'd end up with anything less than that from the first day to the last.