Pacific Exteriors was the best team I have ever worked with. They were efficient, great communicators, timely, and our home looks beyond what we could have dreamed. I have a lot of experience with contractors as I built my first house from the studs up. I can't believe how much better it was to work with Pacific Exteriors, just an absolute completely superior experience. For reference, we had all new siding with some repair (all completely covered by Pacific Exteriors-no surprise extra costs), our siding came pre-printed and then we had the doors and trim painted, two patio doors replaced and a window replaced. We also had gutters with leaf filters added. Pacific Exteriors truly went above and beyond any other team I have ever worked with, answered all of my questions, Tiffany was super quick with email and Brian was an outstanding project manager. I have been telling everyone and anyone who wants siding about Pacific Exteriors.
Very happy with the new siding installed by Pacific Exteriors . Short story – The entire process was very structured and well-orchestrated from the initial call to final product inspection with one issue corrected. I recommend Pacific Exteriors as we are very happy with the completed product as well as the experience. Long story – We had siding installed as well as insulation added to the garage walls. A project manager was assigned, we completed a walk through to discuss the work prior to committing to the project. Our only complaint during the process was the project manager. His communication with the work crew was not relaying our desires to them. We noticed items we had discussed with the PM not being accomplished. We showed the items to the work crew as well as called the PM who assured us the work would be completed as we had asked. All items were not completed. After calling and leaving messages with the PM for five days we called our Project Administrator. She had a new PM contact us the next day and from that point forward everything fell in line and made for a very smooth finish. The new PM (Thank you JR!!) showed up and completed a walk-though with us, had the crew back on site two days later and he created two happy customers! The PM also came after all was done to again walk through verifying the work quality as well as our expectations were meet. Very customer-oriented attitude and will call on them should we side our shed or need painting.
Contracting with Pacific Exteriors was a good decision for me. Prompt, professional, proficient employees. Came when they said they would come; did what they said they would do. Minimal fuss and minimal mess. Easy to work with. Easy to stay in contact with. My house looks great. I highly recommend this company.
We are very happy with the exterior renovation of our house. Pacific Exteriors coordinated the installation of Hardi-Plank siding on the south side of our house as well as two sides of the loft, plus the installation of all new windows, including installing a new one for required egress and then the priming and painting of the whole exterior. The pandemic with supply chain issues created some delays, not only for predictability of supplies, but a larger clientele who wanted remodeling done. Communication improved as the process went on with the supply chain issues being resolved, and new personnel being brought on, due to the rise in jobs brought on by the pandemic and remote work at home. Considering our house was a blend of 1940s and 1980s+ construction, there were challenges that the different teams were able to problem-solve. I especially like the fact that inspections were done during the process and at the end, and even small things like repainting a duct to better blend into a large window frame color was done even though we had originally requested all ducts to be the house color. It looks much bet
I contracted with Pacific Exteriors to have the siding replaced on my house and the trim, door, and gutters painted. The entire process was very thorough, smooth, and completed efficiently. The project manager, Randall Roberson and project administrator, Paris Hall were very helpful and communicated with me throughout the process. They answered numerous emails, texts, and phone calls from me when I had concerns or related questions. The design consultant was a bonus! I was able to select colors and was provided a rendering of the final project. I would highly recommend Pacific Exteriors. They are professional, highly skilled, and reliable. Thank you for the wonderful update to my home.
I just finalized a project with Pacific Exteriors and am *very* happy with my choice to work with this firm. I live in a 70 year old house that had cedar shingles siding and no insulation in the walls. So much has changed! From my 1st meeting with Michael Tucholsky, my Project Manager, I felt that I was dealing with professionals. Each step of the way, I was provided with a clear understanding of what would occur next as the old siding was removed, insulation blown in, Hardi plank siding installed, and now that it's warm enough again, repainting my house. All of the workers were competent, articulate, and clearly interested in understanding my needs. We've enjoyed a warm, non-drafty winter - the 1st since I moved in. The "look" of my refreshed house been applauded by my neighbors.
Armando and his team were great and did such a amazing job with the sliding on the whole house. Cassandra in the office help to organization everything and got back to use in a timely when we had questions. Jake the project manager was very helpful and had great suggesttion of things we didn't even think of. Everything looked amazing, everyone was professional and answer any questions we had along the way.
Wow, where do I start ? Armando and the crew were just awesome and on point, Jake was constantly keeping us updated on the crews findings and the service was just awesome ! For the crazy weather and findings these guys worked fast and worked there tails off and just nailed this project ! Thank you just isn't enough for how happy we are for how this came out. Once again huge thank you to Jake and Armando and the rest of the crew for this !
my siding job went great from beginning to end Jake explained everything to me, from the beginning, let me know about how long had to wait to get stated. he answered questions and concerns I had. return my calls fast
Cassandra was excellent with customer service, always kept me up to date, and return my calls right away. rare in this time when customer service has drop. Glad you have her on your team